Privacy Policy

Privacy Policy

Last Updated: May 2026
Original Taste Workshop Limited (“the Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong) (“PDPO”). This Privacy Policy explains how we collect, use, retain, and protect your personal data when you visit our website, submit enquiries through our website, or use services available on this website.

01. Information We Collect

When you contact us through the enquiry form on our website, we may collect personal information that you voluntarily provide, including but not limited to:
  • Name
  • Contact Number
  • Email Address
  • Enquiry Details

02. Purpose of Collection

We collect and use your personal information for the following purposes:
  • Responding to your enquiries and providing customer support
  • Processing general product or brand-related enquiries
  • Improving our website functionality, content, and user experience
  • Website administration, technical maintenance, and internal operational purposes
  • Analysing website traffic and usage
  • Complying with applicable legal, regulatory, and compliance requirements
Unless we have obtained your consent or are otherwise permitted by law, we will not use your personal data for direct marketing purposes unrelated to the purposes stated above.

03. Disclosure and Transfer of Information

We do not sell, rent, or trade your personal information. Where reasonably necessary, we may disclose your personal information to:
    • Website hosting service providers
    • Technical support and maintenance service providers
    • Website system and online form service providers
    • Website analytics service providers
    • Government authorities, regulatory bodies, or law enforcement agencies where required by law
Where necessary, your personal information may be transferred to service providers located within or outside Hong Kong for technical processing. We will take reasonable steps to ensure that your information is adequately protected.

04. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. General enquiry records will be securely deleted or anonymised once they are no longer required for business or legal purposes.

05. Data Security

We implement reasonable technical and organisational measures to safeguard your personal information against unauthorised access, disclosure, alteration, loss, or misuse. However, as no method of internet transmission is completely secure, we cannot guarantee the absolute security of information transmitted via the internet.

06. Your Rights

Under the Personal Data (Privacy) Ordinance, you have the right to:
    • Access the personal data we hold about you
    • Request correction of inaccurate personal data
    • Enquire about our policies and practices regarding the handling of personal data
    • Request deletion of your personal data where applicable
    To exercise any of the above rights, please contact us using the contact details provided below.
  • The Company reserves the right to charge a reasonable administrative fee for processing data access requests in accordance with the PDPO.

07. Third-Party Websites

Our website may contain links to third-party websites, including external online shopping platforms. Once you leave our website, the privacy practices and data handling policies of those third-party websites are beyond our control. We encourage you to review their respective privacy policies before providing any personal information.

08. Changes to This Privacy Policy

The Company reserves the right to amend this Privacy Policy from time to time without prior notice. Any updated version will be published on this website and will take effect immediately upon publication.

09. Contact Us

If you have any questions regarding this Privacy Policy or our handling of your personal data, please contact: Original Taste Workshop Limited Email：cs@otw.com.hk